A paper by Cormac Lawler "...looks at aspects of Wikipedia's structure and process, with specific focus on its community (or organisational) learning." The insights are relevant to both education and learning organisations. Wikipedia is viewed as a learning community composed of multilingual members aiming to achieve consensus via cross-cultural communication. Conflict is worked on collaboratively, encouraging the taking of 'multiple perspectives'. For anyone interested in productive team-based computer-mediated collaboration in a text-based medium, this is a 'must read'.